| Northgate Information Solutions | | | Company website: | | | | | Website address: | http://www.northgate-is.com | | Company Name: | Northgate Information Solutions | | Short Name: | Northgate Information Solution | | Type of Business: | Human Resources, Payroll, Security, Pensions, Software, and HR | | Description: | Northgate is a leading supplier of software applications and outsourcing solutions to the public sector, human resources and corporate markets.
Overview
Northgate Information Solutions is a leading supplier of applications and outsourcing solutions to the public sector, HR and corporate markets, with over 1,000 customers and 30 years' experience. Headquartered in Hemel Hempstead, Northgate has over 900 staff operating throughout the UK and in California, USA. It focuses on understanding application-specific processes, enabling organisations to increase their business process efficiency. Northgate manages customers' key systems, providing a broad range of outsourced solutions - available at client sites or hosted at its own secure data centre.
Market Leading Applications
Northgate's strategy is to build a strong business based on our own applications. All of our applications are designed and built to deliver functionality that allow our customers to transact their business more efficiently.
In the local government market, our Front Office application leads the way for implementing e-Government. Northgate's ResourceLink is one of the most highly functional HR, payroll, personnel and pensions administration software products in the UK and it is actively being developed. Within the police sector and enforcement market, we continue to find new markets for our successful Vehicle Procedures software.
Outsourcing
Northgate's outsourcing solutions help reduce the cost of IT ownership, whilst providing clients with known service levels through service level agreements structured to provide improved service within the defined budget. Northgate offers clients a greater breadth and depth of IT skills and resources, in addition to actively developing staff taken on through the TUPE process, creating a culture of continuous improvement in IT performance.
Northgate has over 30 years' experience in the delivery and management of key systems, encompassing:
· Full outsourcing of the IT department - freeing management time and helping IT become more responsive to business change when approached as part of the business strategy.
· Single outsourcing services around the desktop, network, data centre or application management, aimed at improving performance and offering access to new skills or technology.
· Focus on performance improvement, rather than simply cost reduction.
In the public sector, Northgate supplies outsourced solutions to the local government and police markets. In the corporate sector, Northgate typically works with companies with turnovers in the range of £20 million to £200 million.
Business Process Outsourcing
Northgate focuses on adding value to IT-intensive processes. We already provide IT outsourcing, and in the HR market we deliver recruitment outsourcing and payroll outsourcing services. It is our intention to develop our service offering into full Business Process Outsourcing (BPO).
Future development
To date, the local government and corporate markets have embraced the trend towards outsourcing and Northgate is actively pursuing opportunities in these areas. We expect the HR market to evolve from the current outsourcing of single functions, e.g. payroll outsourcing, to complete BPO, and we also expect to see growth opportunities in outsourcing within the police market as the benefits to other public services are realised.
| | Address: | Boundary Way
Hemel Hempstead
Hertfordshire
HP2 7HU
| | Phone: | 01442 232424
| | Fax: | 01442 256454
| | | Email: |
marketing@northgate-is.com
| | | | | Local Information |
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