| Description: | Autonomy's unique technology enables the enterprise to
automate operations on all forms of information used to conduct business today.
Autonomy is able to integrate and operate on sources as diverse as email, Word
documents, PDFs,
voice and
video extracts, (unstructured information)
XML and
metadata, (semi-structured information) and the information held in
databases (structured information).
Autonomy's technology enables the enterprise to efficiently and effectively
manage its data, ensuring that the core focus remains the business process, and
not the costly and time consuming manual management of information.
Autonomy's ability to form a contextual understanding of information and
integrate this information powers numerous operations.
- Automatic
categorization enables high-level control, management and
visibility of the knowledge base, as well as driving significant reductions in
manual overheads. With Autonomy, investments made in existing
taxonomies can be maintained, or enriched with contextual
understanding.
- Autonomy offers the full range of
retrieval options, from contextual, natural language queries, to
legacy Boolean search. Because Autonomy's technology forms an
understanding of the content of information, it enables users to query and
refine by example and provides highly accurate results.
- The automatic
hyperlinking of related information ensures that users are fully
aware of all the information assets available to help them conduct the
business process. Because Autonomy generates
hyperlinks automatically, content is of up-to-the-minute relevance. The
automatic nature of this process
delivers considerable savings in manual labor costs.
- Using Autonomy, content can be contextually
summarized automatically and accurately, thereby enabling users
to determine instantly whether a piece of information can help them.
- Autonomy's technology not only forms an understanding of content, but also
of the people who read, create and process information. Implicit and explicit
profiling means that content can be effectively
personalized to the employees who need it to conduct their jobs
efficiently.
- The proactive nature of Autonomy's technology ensures
that the people who need to be in the know remain so, no matter what their
location. Autonomy has options for the
alerting and
delivery of information across all platforms including WAP phones
and PDAs.
Autonomy's technology adds intelligence and decreases costs across numerous
business applications.
- Autonomy powered portals are optimized with relevant,
highly
personalized information that is updated automatically, on an ongoing
basis. This makes them usable and an integral part of business, not merely an
irrelevant sideshow to employees' daily work. Autonomy is able to add
intelligence behind the enterprise's existing portal, or to provide a fully
configurable out-of-the-box solution.
- By using Autonomy in its
CRM system, the enterprise is able to effectively manage client
relationships, monitor
customer (dis)satisfaction and drive upsell opportunities. With Autonomy's
Answer product, common enquiries can be responded to automatically, thereby
decreasing the need for operatives to replicate previous effort. Where answers
to enquiries or problems do not already exist in the organization's knowledge
base, Autonomy is able to route these to relevant
experts in the field, ensuring that they receive attention from the most
appropriate source.
- Autonomy's unique ability to integrate information from all sources within
the organization drives powerful
enterprise search . For knowledge workers to solve business
problems effectively, they need immediate access to many different sources of
information ranging from
document management systems to
CRM systems to email repositories, etc. When a search operation (keyword
or
conceptual) is performed, all relevant results are returned regardless of
where the original data resides. Crucially, Autonomy performs these operations
in a secure manner, fully respecting the organization's existing security
architecture.
Collaboration and
Expertise Networks have become the latest hot topic for the
enterprise. Autonomy's technology enables the enterprise to recognize and
leverage the
expertise of employees, eliminating duplication of effort and increasing
productivity.
Profiles of users can be generated implicitly based on the actions they
perform daily, or explicitly using natural language or
keyword assignment. Because Autonomy understands users, their
expertise and the actions they perform,
collaboration is fostered. Furthermore, Autonomy's
collaborative feedback tools enable users to rate the information they
have accessed in order to assist other users.
- Autonomy increases the capabilities of
Human Resources (HR) solutions, enabling the provision of more
targeted services that help to attract and retain high caliber employees.
Response times to employee enquiries are decreased and company policy changes
are effectively communicated to relevant individuals. Additionally, fewer
staff are needed to respond to enquiries, as responses to common problems can
be fired off automatically using
Autonomy Answer. Moreover, because Autonomy is able to form an
understanding of people, as well as information, the
expertise base of the organization can be effectively
categorized and leveraged, while knowledge gaps can be targeted.
Our Technology
Autonomy's strength lies in a unique combination of technologies that employs
advanced pattern-matching techniques utilizing Bayesian Inference and Claude
Shannon's principles of information theory. By automatically forming an
understanding of the
concepts within the content of a piece of text or
voice or by analysing an image or piece of
video, Autonomy's software is able to perform a limitless combination of
content-to-content, content-to-people or people-to-people interactions and
tasks. And because this unique approach to information is a mathematical pattern
matching process, Autonomy software is:
Autonomy can stand alone or be embedded into virtually any software
application as over 50 original equipment manufacturers (OEM)
will testify. (Find out more -
Technology
Benefits ).
Our Customers & Implementation Partners
Over 575
customers across the world from every market sector include many of the
world leading software companies who license Autonomy technology to add
automation to their own products: In areas as diverse as online publishing,
knowledge management, e-mail routing, business intelligence, e-commerce,
enterprise information portals, customer relationship and
document management. These include General Motors,
BAE Systems, Astra Zeneca,
Ericsson,
BEA,
Sybase, Lucent, Delano, Business Objects, Brio, KnowledgeTrack, Epiphany,
Hyperwave, Nexor, Deutsche Bank, Novient, OpenMarket, and Vignette. Autonomy
solutions are implemented by over 130
partners, including: Accenture, Cap Gemini - Ernst & Young, CMG - Admiral,
Compaq,
IBM and Logical.
Our Strong Financial Growth
Autonomy is a profitable global organization and has demonstrated strong
growth since the launch of the company in 1996. On July 10, 1998 Autonomy went
public on Nasdaq Europe stock exchange (formerly Easdaq) followed by in May
2000, a successful dual listing on Nasdaq. This was later followed by a listing
on the London Stock Exchange in September 2000. (Find out more -
Investor Relations ).
Our Global Presence
The
language independence of Autonomy's proprietary technology has provided a
springboard for international expansion and enabled access to an ever-growing
market and
customer base. Autonomy now has full-service offices located throughout
North America and Western Europe, and in Sydney, Australia and Asia Pacific.
With key relationships in Japan, Korea and Eastern Europe, we have also expanded
operations into the Middle East and Latin American markets. All of these offices
foster and manage key partnership networks, bringing together leading local
integrators and global consultancy services providers.
Our Team
Autonomy is lead by a close-knit and highly experienced management team that
bring together extensive
expertise covering every facet of information technology and its constituent
sectors and markets. Built to address the rapidly changing needs of a new
economy, Autonomy's business model enables rapid change and focussed quality on
the things that matter, supported by a global workforce whose enthusiasm and
commitment are testimony to a unique company.
Our Mission...
...is to provide the software infrastructure that
automates operations on semi-structured and unstructured information |
Virtually every enterprise and organization is becoming increasingly
dependent on successfully managing and processing a mountain of digital
unstructured information, i.e. human-friendly information such as text, Web
pages, e-mails,
voice, documents, images or
video and semi structured information such as
XML. The disparate forms, formats, languages, locations, subjects and
quantities in which this information presents itself are significant barriers to
these objectives.
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